Cafe La Fiesta is a convenient, onsite destination for international breakfast, lunch, and dinner fare. Room service is available from 7am-11pm each day. The Lobby Bar is a casual, lively destination for cocktails and conversation.

Guest services include a 24-hour front desk, ice and vending machines, currency exchange, safe deposit box, shoeshine, complimentary parking, valet parking, wake-up calls, babysitting, luggage hold, a business center, five meeting rooms, a doctor-on-call, complimentary newspaper, a gift/ sundry shop, multilingual staff, and same-day laundry and dry-cleaning valet. For air transportation, the Oaxaca airport is approximately seven miles from the hotel.

There are 143 rooms, including two suites, on three floors. Room types include Double, King, and Junior King Suite. Non-smoking rooms and one room equipped for the physically challenged are available upon request. Standard amenities include air-conditioning, alarm clock radio, bath amenities, coffeemaker, dataport, desk, direct-dial telephone, hairdryer, individual climate control, iron, ironing board, make-up/ shaving mirror, television, and trouser press.