Cafe la Fiesta is a convenient, onsite destination for breakfast, lunch, and dinner. This bar/ restaurant specializes in international cuisine. Room service is available from 6am-11pm each day. A limited room service menu is available from 11pm-2am. The Lobby Lounge features live music Tuesday through Thursday nights.

Guest services include currency exchange, a safe deposit box at the front desk, shoeshine, free outdoor parking, valet parking, wake-up calls, babysitting, a multilingual staff, luggage hold, a business center, four meeting rooms, a doctor-on-call, complimentary newspaper, hotel gift/ sundry shop, ice and vending machines, and same-day laundry and dry-cleaning valet. For air transportation, the Monterrey International airport is about 20 miles from the hotel.

There are 156 rooms, including seven Junior King Suites, on 10 floors. Room types include Double, King, and Junior King Suite. Non-smoking rooms and one room equipped for the physically challenged are available upon request. Standard amenities include air-conditioning, alarm clock radio, bath amenities, coffeemaker, dataport, desk, direct-dial telephone, easy chair, fax machine, hairdryer, iron, ironing board, make-up/ shaving mirror, minibar, television, and trouser press.