The property's amenities include the lagoon-style pool, fountain courtyard, spa tub, and health spa offering massage treatments in thatch-roof palapas, body and facial treatments, and nail care. Los Portales has indoor and outdoor seating for breakfast, lunch, and dinner buffets, La Troje serves Mediterranean-Mexican fusion cuisine, and Beachside Snack Bar is at the resort's beach club, one block away. The resort's beach club offers lounge chairs, umbrellas, and towels at no extra charge. Kayaks, boogie boards, and beach volleyball are also offered on a complimentary basis. The hotel also offers tour assistance, babysitting, currency exchange, valet laundry service, free parking, safety deposit, and 24-hour front desk service.

All rooms feature balconies, wood ceilings, tile floors, cable TV, air-conditioning, private bathrooms, and hairdryers (on request).

All-Inclusive plan: Accommodations, Snacks, breakfast, lunch, dinner buffet-style, One dinner per stay in one of the restaurants (La Troje or Sabores de Mexico); reservations required, Unlimited domestic drinks, soft drinks, beer, and house wine by the glass, Manager's cocktail party every Wednesday; Latin party every Thursday; and Mexican party every Friday, Non-motorized water sports such as kayaks, snorkel, and boogie boards, Daily activities including water polo, aqua aerobics, Ping Pong, and bingo, Kids' club with scheduled activities, Introductory scuba lesson in the pool, Access to the beach club, with lounge chairs, towels, and snack and beverage service, Taxes and gratuities.