Integrated into its ecological environment, the property is characterized by Mexican-Caribbean architecture and gardens with fountains and various swimming pools. Guests can enjoy the 300-meter private beach and four walk-in swimming pools, which have railings to make them easily accessible for everybody. One small pool is located in a calm area and is very popular with honeymooners; the other three pools are bigger and two of them are used for activities; the fourth pool has a swim-up bar, which also features swing chairs that add a nice Caribbean flavor.

Dining options include the open air Chula Vista Restaurant, which serves buffet meals and is open for breakfast, lunch and dinner. Snacks are served between meals at the Pelicanos ocean front bar, which serves hamburgers, French fries, hotdogs and mini pizzas. The air-conditioned Cielito Lindo is an a la carte restaurant which is open several nights a week (reservations are required). Tea Time is organized daily from 5:00 pm to 7:00 p. Tea, coffee, sandwiches and pastries are served in the lobby area. Access to these restaurants is limited by package type and is subject to seasonal changes.

The all-inclusive rates include room and taxes; breakfast, lunch, snacks between meals and dinner; domestic beverages until 1:00 AM; gratuities; daily activities such as volleyball, water aerobics, beach soccer, kayaks, rubber boats and snorkeling; and nightly shows.